Date: Sept 26, 2018
Just wanted to share the experience.
I have been using this case from Moment. It is a decent case. Quite hard.
The round corner is reinforced.
The front also have enough protection to the front screen.
I have this case since I bought my iPhone X last November last year. Every since I had the case, I never took it off.
So, last week, when I wanted to take the sim card off, to my horror, I had this.
The back screen glass cracked.
So, I immediately bring it to QCD @ Tradehub 21. As I know I still have a couple months of Apple Care+ on it.
After examine it for 5 minutes, the QCD staff told me that Apple Care+ does not have full cover on the back glass. Because any crack or damage on the back glass, it cannot be repaired. So, it has to invoke 1-to-1 exchange.
So, within 2 hours, they give me a new iPhone X. But I need to pay $148 for this.
So, the lesson learned…
- Glass is fragile. Regardless of how they market it.
- Especially do not drop straight on the corner.
- Don’t always think your case can protect it. It still can break inside the protection.
- Always have Apple Care.
Wow, QCD @ Tradehub is moving to West Gate Mall. Wow…
